MEET ODS Health: A Letter of Introduction 
ODS Health is thrilled to welcome you and Associated Employers Trust to the ODS Health family. We are committed to being your partner in health and look forward to the opportunity to work with you and your employees to help you get the most from your health plan.
Delivering more than healthcare
With in-house expertise from our fully-integrated healthcare services and claims management teams, ODS Health offers more than just benefit plans. We offer our members a health partnership. Our health coaches, wellness program and online tools are designed to help members take charge of their health.
All ODS Health medical plans include ODS Well™, a collection of tools and programs to help members navigate the healthcare system, including: care coordination, one-on-one health coaching, email access to doctors and other medical professionals, a 24/7 nurse line, tobacco cessation, a prescription cost comparison tool and more. ODS Well can be found on myODS, a personalized member website for ODS Health members. Also on myODS, members can find benefit and eligibility information, check the status of claims and more.
Groundbreaking plan designs with care and that excels
No matter who your company is enrolled with currently, a change to ODS Health provides extra value that only a company like ODS Health can offer. ODS Health is accredited by the National Committee for Quality Assurance (NCQA) for our Oregon Medical Commercial PPO plan, demonstrating our commitment to quality and effective care. And now, through Associated Employers Trust, we are able to bring the same standards to Associated Industries members.
As a leader in evidence-based plan designs, ODS Health builds our entire medical and pharmacy plans on the foundation of scientific evidence. This translates to better care, increased patient safety, cost savings on preventive care and increased patient/provider collaboration. All this helps improve health outcomes translating to a win for the member, a win for the employer and a win for ODS Health.
Stellar customer service
ODS Health has the expertise of a large, national carrier, but with the commitment of a local, Pacific Northwest company. Our claims processing accuracy exceeds 95 percent for medical. We process at least 80 percent of claims within 15 calendar days. And our customer service calls are answered by a live representative in 30 seconds or less. ODS Health members can even choose to receive documents, such as Explanation of Benefit statements, electronically.
Our commitment to service also extends to the greater community. In 2010, the Association of Fundraising Professionals named ODS Health the Corporate Philanthropist of the Year. That means you can feel good about partnering with a company like ODS Health — together we can all make our local communities stronger.
Make the change to ODS
Start a conversation with your producer today about how your company and your employees can benefit with ODS Health. It’s easy to make the switch. To learn more about ODS Health, take time to speak with your producer, or contact Paul Baker, Program Manager, Wells Fargo Insurance Services USA, Inc., at 206-892-9573.
Sincerely,
ODS Health, Proud new partner with Associated Employer Trust
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